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Contact the Academy

Request a Brewing Consultation

Tell us about your current setup, the styles you want to master, or the batch problems you keep running into. We read every inquiry and usually reply within two working days with practical advice and course options.

Visit the brewhouse

145 Hendricks Cape Suite 996
West marthinus, NC 1692

We keep your details private and never share them with third parties.

Contact the Academy

Reach the brewers behind the grain

Whether you are troubleshooting a stalled fermentation, want feedback on a recipe, or are curious about joining a workshop, the academy desk is open. We answer every message with practical notes, not generic replies.

Visit the brewhouse

Our door is open for scheduled tastings and equipment consultations. Bring a sample of your latest batch if you want a second opinion on clarity or carbonation.

145 Hendricks Cape Suite 996
West marthinus, NC 1692

Call the desk

Prefer to talk through a stuck sparge or a hop substitution? Phone lines are staffed by brewers who have run the same batches at home.

+27(14)9298467

info@ballaratbrewingacademy.com

What happens after you write

Every enquiry is read by a real person. If you are asking about a recipe or a fault in your brew, include your grain bill, hop schedule, and fermentation log — that context lets us give a useful answer on the first pass.

We reply within two working days. Questions about course enrolment or workshop dates usually get a faster response because they follow a fixed calendar.

Hours at the academy

The brewhouse runs on batch schedules, so the desk hours below are the most reliable way to catch us.

Monday – Friday
09:00 – 17:00
Saturday
10:00 – 14:00
Sunday
Closed

If you are planning to drop off a beer sample or visit the grain store, call ahead — the team is often mid-mash and away from the phone.

Find the brewhouse

Visit the academy and share a pint

Our doors are open for tastings, course visits, and quiet conversations about grain bills and yeast health. The academy sits on the edge of the old industrial quarter, a short walk from the main market square.

Academy address

145 Hendricks Cape Suite 996
West marthinus, NC 1692

Getting here

  • By train: West marthinus station is a 12-minute walk north along the canal.
  • By car: Free parking behind the copper works building, entrance on Hendricks Cape.
  • By bus: Lines 7 and 12 stop at the market square, then follow the brewery signs.

Map placeholder

Interactive map of the academy grounds, showing the tasting room, teaching brewhouse, and grain store.

Opening hours

Tue – Sat, 10:00 – 18:00

Tasting room

Walk-ins welcome after 14:00

Course visits

By appointment, Monday mornings

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